Services
Three services, one partner
Dynamics 365 CRM, custom software, and Microsoft licensing — delivered and supported by an Australian team that picks up the phone.
Dynamics 365 CRM
CRM that fits how your team actually works
We implement and support Microsoft Dynamics 365 Sales, Customer Service and Marketing — sized to your organisation, not a Fortune 500 template. Our Quick Launch gets you live fast; our Success plan keeps improving things month after month.
What’s included
- Sales: leads, opportunities, pipeline, quoting and forecasting
- Customer Service: cases, SLAs, knowledge base and omnichannel
- Marketing: segmentation, journeys and event management
- Data migration from spreadsheets or legacy CRMs
- Integrations with Xero, MYOB, Stripe, Teams, webhooks and REST APIs
- Ongoing training, admin and optimisation as part of our Success plan
Typical outcomes
A single source of truth for your customer or member data, automation that removes the busywork, and reports your board or leadership team actually read.
Custom web & mobile
Bespoke apps when off-the-shelf won't cut it
Sometimes Dynamics 365 gets you eighty per cent of the way. For the rest, we build custom web and mobile applications that sit on top of Dynamics, or stand alone entirely — using React, Next.js, .NET, Azure and React Native.
What’s included
- Member and donor self-service portals
- Grant management and workflow apps
- Mobile field apps for volunteers, inspectors and service teams
- Integrations and middleware between Dynamics 365 and your other systems
- Azure-hosted APIs, background jobs and event-driven pipelines
- Clean, documented handover — no black boxes
Typical outcomes
Software that matches how your organisation actually operates, owned by you, supported by us, and easy to hand to another partner if you ever need to.
Microsoft licensing
Microsoft licences, without the licensing headache
As a Microsoft Cloud Solution Provider (CSP), we resell Microsoft 365, Dynamics 365, Power Platform and Azure. You get one Australian invoice, one Australian point of contact, and honest advice on which SKUs you actually need.
What’s included
- Microsoft 365 (Business Basic through Enterprise E5)
- Dynamics 365 (Sales, Customer Service, Marketing and more)
- Power Platform (Power Apps, Power Automate, Power BI)
- Azure subscriptions with cost monitoring
- Right-sizing advice — no upselling to SKUs you don't need
- Consolidated monthly billing in AUD
Typical outcomes
Predictable monthly licensing costs, a partner who picks up the phone, and a clear path to upgrade or scale down as your organisation changes.
Deployment options
Pick what fits — we support all three.
Not sure which service you need?
Tell us what you’re trying to fix. We’ll point you at the right one — even if it isn’t us.